Over the years, quality has been considered as a way to get better results in the sale of products. The interested parties presented to the trader a detail of the needs they wanted the product to meet, so that it could satisfy them.
Today we can say that quality has evolved in such a way as if it was a lifestyle. Today, speaking of quality is talking about a whole system together. It is not enough to say that a product has “quality” to meet certain requirements; but that quality is perceived by the environment surrounding it. It is not the same to say that a product has quality without knowing a little the trasfondo of the accompanying system.
We can mention the case of the Toyota car, which is a brand that has managed to evolve in terms of quality in such a way that users already trust it without the need to test the product.
No company that does not contemplate working with a quality system may persist in the near future. Instead, those who adopt quality as a practice will benefit from new opportunities.
Thanks to the ISO 9001 standard, companies can identify what aspects are needed to develop so that a quality management system could be effective. This Standard presents a number of requirements that a company should contemplate if it seeks to develop a quality system successfully.
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